Privacy Policy

Overview

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use Connect (the “Service”). We build this Service with privacy in mind. We minimize data collection, restrict access, and provide meaningful controls. By using the Service, you agree to this Privacy Policy. Connect is available at truy.app.

Who We Are

Connect is developed in the San Francisco Bay Area, California and is owned and operated by Oriana Ventures, LLC (the “Operator”). Our official site is truy.app. We practice privacy-by-design and security-by-default principles. All customer communications should be sent via our Contact form.

Data Controller / Operator

For the purposes of applicable privacy laws, the data controller is Oriana Ventures, LLC. We do not publish a support email to reduce spam and phishing; to contact us about privacy requests (access, deletion, or corrections), please use the Contact form and select the appropriate category.

Eligibility

Connect is for adults 18+ only. We do not knowingly collect information from anyone under 18. If you believe a minor is using the Service, please report it via our Contact form.

Information We Collect

• Account Data: Email, password (hashed), display info like username, age, gender, country, languages, profile visibility, and optional bio.
• Content: Messages, images (public or private), and other content you choose to upload.
• Usage Data: Log data, device information, IP addresses, approximate location (country), settings, timestamps, and interactions.
• Support: Messages you send to us through the Contact form.
• Payments: If/when Premium is enabled, payment details are processed by our payment partner; we do not store full card data.

How We Use Information

• Provide, maintain, and improve the Service.
• Facilitate discovery, messaging, safety checks, and user reporting.
• Detect and prevent fraud, spam, and abuse (e.g., bot detection, anti‑scam measures).
• Support and respond to your requests and enforce our policies.
• Comply with legal obligations and protect our rights and users.

Sharing and Disclosure

• With Your Consent: When you choose to share content (public photos, messages to other users).
• Service Providers: Hosting, analytics, safety tooling, and support vendors that process data under contract and only as instructed.
• Legal: To comply with law, regulation, legal process, or governmental requests; to protect rights, property, or safety of users or the public.
• Business Transfers: In a merger, sale, or transfer, we will continue to protect your data per this Policy.

Vendors We Use

• Stripe for payments and billing. See Stripe Privacy Policy.
• Anything (Create) platform for application hosting and related infrastructure services. See createanything.com.

California Privacy Rights (CCPA/CPRA)

California residents have the right to request access to, deletion of, and information about personal information we collect, use, and disclose. We do not “sell” personal information as defined by the CCPA/CPRA. We may “share” limited data for cross‑context behavioral advertising only with your consent; you can opt‑out anytime.

To exercise your rights, submit a request via our Contact form. We will verify your identity and respond within applicable timelines. Authorized agents may submit on your behalf subject to verification.

Data Retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account; some data may remain in backups or where legally required.

Security

We use industry‑standard safeguards including encryption in transit, access controls, and logging. No system is 100% secure. You are responsible for maintaining the confidentiality of your credentials and for the content you share.

Content Controls, Public vs. Private

You can upload public images (visible to others) and private images (hidden by default). We may blur, gate, or gray out sensitive content until explicitly revealed. Do not upload illegal content. We may remove content that violates our policies or the law.

Safety, Reporting, and Enforcement

We prohibit harassment, exploitation, non‑consensual content, trafficking, hate speech, and criminal activity. We may use automated and human review to detect policy violations. Violations can lead to warnings, restrictions, or account termination.

To report safety issues, use our Contact form and select “Safety & privacy.” If you’re in immediate danger, contact local authorities first.

International Users

The Service is operated from the United States. If you access it from outside the U.S., you consent to processing and transfer of your information in the U.S. and elsewhere.

Cookies and Similar Technologies

We use cookies and similar technologies for authentication, session management, security, and improving the Service. You can control cookies through your browser settings.

Do Not Track

We do not respond to browser “Do Not Track” signals.

Changes to This Policy

We may update this Policy over time. Material changes will be posted on this page with a new effective date.

Contact

To contact us about this Policy or to exercise your rights, please use our Contact form. We do not expose email addresses on public pages to reduce spam.

Dispute Resolution

Any disputes arising from or relating to this Policy or the Service will be governed by California law, without regard to conflict‑of‑laws principles, and will be resolved in the state or federal courts located in Alameda County, California, except where prohibited by law. You consent to personal jurisdiction in those courts.